This Privacy Policy governs the manner in which Insulation Plus LLC. collects, uses, maintains and discloses information collected from users (each, a "User") of the www.ipluchattanooga.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Insulation Plus LLC.

 

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number.We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

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We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

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How we use collected information

Insulation Plus LLC collects and uses Users personal information for the following purposes:

• To personalize user experience
  We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

• To improve our Site
  We continually strive to improve our website offerings based on the information and feedback we receive from you.

• To send periodic emails
  The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

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We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. These security measures include encryption, firewalls, and access controls.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

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We value your privacy, and the privacy of data transmitted via text message or SMS. Our policy is to assure confidentiality and security in such data, and we do not share SMS data outside of our company or its affiliates, except where required by law or as necessary to provide the services requested by you as our client.

All data we receive from you via SMS or text message is used exclusively for the purpose of delivering our services, delivering enhanced user experiences, and improving our ability to deliver such services.

 

We do not sell, trade, or otherwise share your personal information, including mobile numbers, with third parties for marketing or promotional purposes. We do share information with contractors or others who perform support services, such as customer service, or subcontracting, as necessary to provide the services you request.

 

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties or affiliate company for marketing purposes.

 

By providing us with your telephone number for SMS services or communications, you consent to receive conversational text messages related to insulation services, job updates and service reminder notifications. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

 

For further information please review our Terms and Conditions section which is directly below this paragrah on this webpage, or Privacy Policy page https://www.ipluschattanooga.com/privacy-policy. You can opt out or cancel the SMS communications at any time by texting “STOP” to the shortcode. Upon receiving such a message, we will confirm your desire to unsubscribe via a reply SMS. Following that confirmation (which we will endeavor to complete within 10 business days), you will no longer receive SMS messages from us. To resume, you may sign up or enroll in the same manner as you did initially and we will commence services again on the current terms.

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Insulation Plus LLC Terms and Conditions

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